WHO SHOULD ATTEND?
This course is aimed at people with responsibilities in the documentation, implementation and monitoring of the quality management system, heads of departments.
WHY CHOOSE THIS COURSE?
- Ensures the basic principles, the quality management and audit terminology and the techniques used in the audit process
- Learn how to plan, prepare, conduct an internal audit, and report on the conclusions reached at the end of the internal audit
- Prepares you to conduct audits that help to continuously improve the management system implemented in an organization and for teamwork
- Develop your dialogue and communication techniques
- It offers you attractive presentation methods: non-formal education, interactive mode, case studies and team exercises
WHAT IS THE STRUCTURE OF THE COURSE?
- Concepts of quality management, terminology
- Quality management principles
- Audit Principles
- Analyzing and assessing compliance with regulatory requirements and the effectiveness of the quality system
- Planning and planning internal audits
- Internal audit preparation
- Performing internal audit
- Follow-up of corrective actions initiated during audits
- Drawing up the examination report
- Preparation of documents specific to the audit activity
- Preparation of the audit report
- Auditor's Responsibilities
- Dialogue and communication techniques
- Case studies
4% for 3 participants
5% for 4 participants
6% for 5 participants
Up to 6 participants are offered a 50% discount on the 7th participant.
For a group of 10-16 students, we organize an in-house course at the client's headquarters or at any other location of their choice on a mutually agreed date.
IMPORTANT! : ANC accredited diplomas are recognized by the Ministry of National Education and the Ministry of Labor, Family, Social Protection and the Elderly. Participants can obtain these diplomas following an examination in the presence of the examining board. Besides the fact that participation in such courses will allow the development of skills and the enrichment of knowledge, another advantage of ANC diplomas is that you can practice based on them, depending on the field of activity.